Customer Support
At BioMedic Co., we consider customer's success as our success. Therefore, we care about our customers, and we see their health and well-being a priority. We are dedicated not only to providing customers with products of superior quality, but to delivering an exceptional support as well. Our support is provided by an experienced staff who communicate with customers regularly to know their needs and demands l. Our commitment is simple: Your satisfaction is guaranteed;
To assure the success we are designing a program, where the level of satsfaction is measured semiannually, therefore results and area for improvements will be highlighted, recommendations and action plan are set accordingly for immediate implementation
Technical Support
We emphasize on technical support. We believe that medical products are worth much less without proper after sales service and maintenance. Our engineers and technicians are well-trained experts in their field. Our engineers, more than once, and some technicians have received intensive technical training. Whenever the manufacturer has any models renovated or new technologies introduced, a group is immediately sent to update their training with the new trends.
If at any time you experience a problem or need support, we are here to help. Our mission is to provide you with exceptional customer service and support throughout the lifetime of your equipment.